- Strong communication and interpersonal skills.
- Customer-focused mindset.
- Proficiency in CRM software and Microsoft Excel.
- Knowledge of customer retention strategies and loyalty programs.
- Analytical and problem-solving abilities.
- Ability to multitask and work in a fast-paced retail environment.
- Customer database growth.
- Repeat customer rate.
- Customer retention percentage.
- Loyalty program enrollment and engagement.
- Campaign response rates.
- Customer satisfaction scores.
- Contribution to store sales through CRM initiatives.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
