Online Marketing, Sales & Customer Service Executive
Location: Remote / Work From Home
Working Days: 6 days per week
Salary: INR 25,000 per month
We are looking for a proactive, confident and organised Online Marketing, Sales & Customer Service Executive to join our remote team.
Key Responsibilities
Online Marketing & Social Media
- Manage company social media accounts across Facebook, Instagram and LinkedIn
- Use Meta Business Suite to schedule, publish and manage Facebook and Instagram content
- Manage and maintain the company’s LinkedIn presence
- Monitor and respond to social media messages, comments and enquiries
- Assist with content posting, online marketing and lead-generation activities
- Identify potential leads through social media and online channels
Sales & Customer Service
- Communicate with customers through phone calls, WhatsApp and social media
- Handle incoming customer enquiries and provide information about our services
- Make follow-up calls to potential customers and leads
- Identify customer needs and recommend suitable services
- Follow up with leads and work towards converting enquiries into sales
- Maintain professional relationships with customers
- Provide ongoing customer support and follow-up
Administration
- Handle, organise and maintain company documents
- Update customer, lead and sales records
- Prepare and maintain spreadsheets and reports
- Keep digital files and documents properly organised
- Provide general administrative support to the team
- Coordinate and follow up on tasks when required
Requirements
- Excellent spoken and written English is essential
- Confident and professional when speaking with customers on the phone
- Strong communication and customer-service skills
- Sales or telesales experience is preferred
- Experience managing Facebook, Instagram and LinkedIn
- Familiarity with Meta Business Suite
- Good computer and document-management skills
- Well-organised, responsible and detail-oriented
- Able to work independently in a remote environment
- Comfortable handling multiple customer enquiries and follow-ups
Job Details
Salary: INR 25,000/month
Work: 100% Remote
Working Days: 6 days per week
Role: Online Marketing + Sales + Customer Service + Administration
To Apply: Send your CV and a brief introduction, including your relevant experience in social media, sales, customer service and administration.
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Flexible schedule
- Work from home
Education:
Language:
Work Location: Remote
