To manage end-to-end sales order processing, customer master data, invoicing support, and related commercial operations while ensuring compliance with company policies and ERP procedures.
Review customer purchase orders and ensure alignment with approved quotations and contracts.
Create, update, and manage sales orders in the ERP system.
Coordinate with Warehouse, Shipping, Finance, and other stakeholders for order fulfillment, shipment, and invoicing.
Maintain customer master data and perform sanction screening checks.
Process credit notes, returns, prepayments, and agent commission payments in ERP.
Support IFRS revenue recognition activities related to sales orders.
Maintain accurate documentation and records in compliance with SOPs and regulatory requirements.
Participate in order planning, shipping, and invoicing meetings.
Act as a backup for colleagues across sites and provide administrative and commercial support as required.
