- Manage front-desk operations, schedule and coordinate patient and doctor appointments, handle patient queries in person and via calls, support night shift hospital operations
- Key Responsibilities
- Manage front-desk operations and address patient and visitor queries in a professional and courteous manner
- Handle patient appointment scheduling and queries over phone calls, ensuring timely and accurate coordination
- Schedule, coordinate, and manage doctor appointments based on patient preferences and availability
- Maintain accurate appointment schedules and patient records
- Respond to patient queries received in person and over calls with a service-oriented approach
- Collect patient feedback to support continuous service improvement
- Provide basic guidance on diagnoses and treatment processes to patients
- Share health insurance-related information and assist patients with basic queries
- Ensure effective coordination between patients, doctors, and hospital staff
- Maintain confidentiality of patient information and comply with data protection guidelines
- Support hospital operations during the night shift
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Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
