Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Basis Administration
Good to have skills : NA
Minimum
0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and collaborating with different teams to ensure smooth and uninterrupted system operations. The position demands attentiveness to detail and a commitment to maintaining the reliability and performance of critical software environments, contributing to the overall success of business processes.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting solutions and troubleshooting steps to enhance team knowledge base.
- Collaborate with cross-functional teams to facilitate timely resolution of system issues.
- Monitor system performance and report anomalies to ensure early detection of potential problems.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Basis Administration.
- Experience with system monitoring and performance tuning related to SAP environments.
- Familiarity with managing system landscapes, including installation, configuration, and maintenance.
- Understanding of database management and backup procedures within SAP systems.
- Ability to troubleshoot and resolve issues related to SAP transports and system upgrades.
Additional Information:
- The candidate should have minimum 0-2 years of experience in SAP Basis Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
