Company Name:- SILICA (a division of Edit Systems Pvt Ltd)
URL :- www.silica.co.in
About the Company:- SILICA is a leading institute providing guidance and coaching for design entrance exams like NID, IIT-CEED, NIFT, NATA / JEE (B.Arch), ART (BFA) etc for admissions to design programs at UG & PG level. Over the last 18 years, 15,000+ SILICA students have got admission in top Design, Fashion, Architecture & Art colleges. In 2021-22, SILICA is on course to enroll 3,000+ students at its 26 centers across 11 cities in India. SILICA is headquartered in Mumbai but has centers in Pune, Delhi, Bangalore, Ahmedabad, Nagpur, Nashik, Aurangabad, Indore, Lucknow, Kanpur.
Position:- Teleguide
Reporting To :- Area Manager
Work Locations :- 76, 5th Floor, Kunal Plaza,Above dwarikadas shamkumar saree showroom, Chinchwad Station, Old, Mum-Pun Highway, Chinchwad, Maharashtra 411019
Years of Experience:- Minimum 1-2 Years.
Qualification:- Graduate
Shift / Work Timings:- Day Shift. 11.30 to 8.00pm. Sunday Working. Any other day, weekly
off.
Gender Preference :- Male / Female - Both
Responsibilities :-
● Advise student/ parents for their learning needs through structured Counseling Sessions ● Fix appointments and conduct home demo sessions on daily basis including follow up sessions
● Interacting with Silica centers
● Making Outbound calls to Silica Center.
● Exceeds monthly basis sales.
● Lead conversion
● Understand Customer profile & problems to explain implication of ineffective learning methods.
Requisites :-(Core competencies / Skills)
- Excellent English Communication Skills. Ability to communicate with Premium Customers.
- Analytical Skills & Knowledge of Excel / Google Sheets
- Team Management skills
- Target Orientedness
- Customer Service Orientedness
- Basic interest in providing guidance & education
Responsibilities :-
● Advise student/ parents for their learning needs through structured Counseling Sessions ● Fix appointments and conduct home demo sessions on daily basis including follow up sessions
● Interacting with Silica centers
● Making Outbound calls to Silica Center.
● Exceeds monthly basis sales.
● Lead conversion
● Understand Customer profile & problems to explain implication of ineffective learning methods.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
