Job Summary
The Receptionist serves as the first point of contact for visitors, clients, and employees. The role is responsible for managing front desk operations, handling calls and correspondence, scheduling appointments, and providing administrative support to ensure smooth office operations.
Key Responsibilities
Front Desk Management
- Greet and welcome visitors, clients, and guests professionally.
- Manage visitor registration and maintain visitor records.
- Direct visitors to the appropriate department or personnel.
- Ensure the reception area is clean, organized, and presentable.
Communication Management
- Answer, screen, and forward incoming phone calls.
- Handle inquiries via phone, email, and other communication channels.
- Take and relay messages accurately and promptly.
- Manage incoming and outgoing mail, courier services, and deliveries.
Administrative Support
- Schedule appointments, meetings, and conference room bookings.
- Maintain office records, files, and databases.
- Assist with document preparation, photocopying, scanning, and filing.
- Support HR and administrative activities as required.
Office Coordination
- Monitor and maintain office supplies and stationery inventory.
- Coordinate with vendors and service providers when necessary.
- Assist in organizing company events, meetings, and travel arrangements.
Customer Service
- Provide accurate information regarding company services and departments.
- Address visitor and customer concerns professionally.
- Maintain a positive and welcoming environment for all guests.
Required Qualifications
- High School Diploma or Bachelor's Degree in any discipline.
- Certification in Office Administration or Customer Service is an advantage.
Experience
- 1–3 years of experience in reception, customer service, or administrative roles.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
