We are seeking a well-presented, courteous, and professional Front Desk Receptionist to join our front office team for part time shift. The job will be from 6am to 11am. As the first point of contact for our guests, you will play a key role in creating a warm, welcoming, and memorable guest experience.
Key Responsibilities:
- Welcome guests and manage check-in and check-out procedures
- Handle phone calls, reservations, cancellations, and guest inquiries
- Use hotel management software to update bookings and guest records
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Process payments and handle billing accurately
- Maintain a clean, organized front desk and lobby area
- Resolve guest concerns professionally and promptly
- Provide information on hotel services, amenities, and local attractions
Requirements:
- Previous experience in a hotel front office or receptionist role preferred
- Proficiency in hotel reservation systems and basic computer skills
- Strong verbal and written communication skills in English
- Excellent customer service and problem-solving abilities
- Pleasant personality with a professional and presentable appearance
- Ability to work shifts, including weekends and holidays
Preferred Qualifications:
- Experience with hotel software such as Ezee Absolute, Cloudbeds, or similar systems
- Proficiency in Microsoft Office
- Knowledge of additional languages is an advantage
Job Type: Full-time
Pay: ₹8,000.00 - ₹11,000.00 per month
Benefits:
Language:
Work Location: In person
