Job Title: Banquet Coordinator
Job Summary
The Banquet Coordinator is responsible for planning, organizing, and coordinating banquet events to ensure smooth execution and exceptional guest satisfaction. The role involves liaising with clients, coordinating with internal departments, supervising banquet operations, and ensuring that all events are conducted according to hotel standards and client requirements.
Key Responsibilities
- Coordinate and manage all banquet functions, meetings, conferences, weddings, and special events.
- Meet with clients to understand event requirements, menus, seating arrangements, décor, and other special requests.
- Prepare banquet event orders (BEOs) and communicate event details to all concerned departments.
- Coordinate with the Kitchen, Housekeeping, Engineering, Front Office, and Food & Beverage teams to ensure seamless event execution.
- Ensure banquet halls are set up according to approved layouts and hotel standards before each event.
- Monitor event operations and resolve any guest concerns promptly and professionally.
- Supervise banquet staff during events and ensure excellent service standards are maintained.
- Coordinate event schedules, manpower allocation, and equipment requirements.
- Ensure proper inventory and availability of banquet equipment, linen, cutlery, crockery, and other event materials.
- Verify billing details, additional charges, and event-related documentation.
- Ensure compliance with food safety, hygiene, health, and safety standards.
- Maintain excellent relationships with clients to encourage repeat business.
- Prepare daily, weekly, and monthly event reports and maintain banquet records.
- Assist the Sales and Marketing team in promoting banquet facilities and achieving revenue targets.
- Handle guest feedback professionally and implement corrective actions where necessary.
- Perform any other duties assigned by the Banquet Manager or Food & Beverage Manager.
Qualifications
- Diploma or Bachelor's Degree in Hotel Management, Hospitality Management, or a related field.
- 2–5 years of experience in banquet operations or hotel food & beverage services.
- Experience in coordinating weddings, conferences, and corporate events is preferred.
Skills Required
- Excellent communication and interpersonal skills.
- Strong organizational and coordination abilities.
- Customer service orientation and problem-solving skills.
- Leadership and team management skills.
- Time management and multitasking abilities.
- Proficiency in MS Office and hotel property/event management systems.
- Ability to work flexible hours, including weekends, holidays, and evening events.
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
