Job Title: Sales Coordinator
Job Summary:
A Sales Coordinator supports the sales team by managing administrative tasks, coordinating customer communications, processing orders, preparing reports, and ensuring smooth sales operations. This role acts as a link between customers, sales representatives, and internal departments to help achieve sales targets and maintain customer satisfaction.
Key Responsibilities
- Assist the sales team with daily administrative and operational tasks.
- Process customer orders, quotations, and invoices accurately.
- Maintain and update customer databases and sales records.
- Coordinate communication between customers, sales representatives, and other departments.
- Track sales performance and prepare reports for management.
- Respond to customer inquiries and resolve issues promptly.
- Schedule meetings, appointments, and sales presentations.
- Monitor inventory levels and coordinate product availability.
- Prepare sales contracts, proposals, and other documentation.
- Support marketing and promotional activities as needed.
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience in sales support, customer service, or administrative roles.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Experience with CRM software (e.g., Salesforce, HubSpot) is an advantage.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Attention to detail and problem-solving skills.
Key Skills
- Customer relationship management
- Data entry and reporting
- Time management
- Communication and negotiation
- Team collaboration
- Administrative support
- Order processing
- Analytical skills
Working Conditions
- Typically office-based, with occasional remote work opportunities.
- Standard business hours, with possible overtime during peak sales periods.
Sample KPI Metrics
- Order processing accuracy
- Customer satisfaction scores
- Sales report timeliness
- Response time to customer inquiries
- Sales team support efficiency
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
