Job Summary
We are looking for a professional, well-presented, and customer-focused Front Office Receptionist to manage our front desk operations. The ideal candidate will be the first point of contact for visitors, clients, and callers, ensuring a positive and professional image of the company while providing administrative and customer support.
Key Responsibilities:
Front Desk Management
- Welcome and assist visitors, clients, and guests professionally.
- Manage the reception area and maintain a clean and organized workspace.
- Ensure visitors are properly registered and directed to the concerned department.
Call Handling & Communication
- Answer, screen, and transfer incoming calls efficiently.
- Handle inquiries and provide accurate information regarding company services.
- Take messages and ensure timely communication with concerned employees.
Administrative Support
- Maintain records of visitors, incoming calls, and correspondence.
- Manage incoming and outgoing mail, couriers, and documents.
- Assist in scheduling appointments, meetings, and conference room bookings.
- Support HR and Administration departments with routine administrative tasks.
Customer Relationship Management
- Address customer queries and concerns professionally.
- Coordinate with internal teams to ensure prompt resolution of customer requests.
- Maintain a positive and service-oriented attitude toward clients and visitors.
Office Coordination
- Monitor office supplies and report replenishment requirements.
- Coordinate with vendors and service providers when required.
- Assist in organizing company events, meetings, and training programs.
Eligibility Criteria
- Graduate in any discipline.
- Freshers and experienced candidates can apply.
- Prior experience as a Receptionist, Front Desk Executive, Customer Service Executive, or Administrative Assistant will be preferred.
Required Skills
- Excellent verbal and written communication skills.
- Pleasant personality with professional appearance.
- Strong interpersonal and customer service skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Good organizational and multitasking abilities.
- Ability to handle calls and visitors professionally.
- Positive attitude and problem-solving skills.
Preferred Qualities
- Strong customer handling skills.
- Professional etiquette and telephone manners.
- Ability to work under pressure and manage multiple tasks.
- Punctual, disciplined, and responsible.
Salary & Benefits
- Competitive salary as per company standards.
- Performance-based growth opportunities.
- Professional work environment.
- Training and career development opportunities.
- Employee engagement and recognition programs.
Pay: ₹8,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid time off
- Provident Fund
Application Question(s):
- Can you give me a tentatively date of your Interview Availability?
Education:
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
