Drive revenue conversion through effective lead handling, ensuring every inquiry is tracked, nurtured, and converted with speed, consistency, and professionalism. Act as the first point of contact for prospects and a bridge between marketing and sales.
Key Responsibilities
1. Lead Management & Qualification
Manage inbound leads from all sources (website, campaigns, exhibitions, WhatsApp, calls, etc.)
Qualify leads based on:
Requirement
Budget
Timeline
Decision-maker status
Ensure zero lead leakage with proper tracking and follow-ups
1. Inside Sales Conversion
Connect with leads via calls, emails, and WhatsApp
Understand customer needs and recommend suitable solutions/products
Pitch products/services confidently and handle objections
Drive lead-to-closure conversion
1. CRM & Data Hygiene
Maintain and update CRM regularly (lead status, remarks, next action)
Track:
Lead source
Conversion stage
Follow-up history
Ensure 100% data accuracy and reporting discipline
1. Follow-up & Nurturing
Build structured follow-up plans
Nurture warm leads until conversion
Re-engage cold/lost leads periodically
1. Coordination with Teams
Work closely with:
Marketing (for lead quality & campaign feedback)
Field Sales (for closures & site visits)
Share insights to improve lead quality and messaging
1. Reporting & Performance Tracking
Daily/weekly reporting on:
Leads received
Leads contacted
Conversion rate
Revenue generated
Maintain dashboards and trackers
Key KPIs
Lead response time (TAT)
Lead-to-opportunity conversion rate
Opportunity-to-closure ratio
Revenue contribution
Follow-up adherence rate
CRM hygiene score
Required Skills
Core Skills
Strong communication & persuasion skills
Sales mindset with customer-first approach
Excellent follow-up discipline
Basic understanding of sales funnel
Technical Skills
CRM tools (Zoho, Salesforce, HubSpot or similar)
MS Excel / Google Sheets
WhatsApp Business / calling tools
Behavioral Skills
Ownership-driven
Process-oriented
High energy & target-focused
Ability to handle rejection & pressure
Pay: ₹20,497.60 - ₹30,746.76 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- Tele caller: 2 years (Preferred)
Language:
Location:
- Noida Sector 12 , Noida, Uttar Pradesh (Preferred)
Work Location: In person
