Lucknow, Uttar Pradesh
Job Summary
Service Desk - RDS - L2/Lea
Key Responsibilities
Technical Escalation & Resolution: Troubleshoot and resolve complex Level 2 incidents related to Windows Server, Remote Desktop
Skill Requirements
Advanced understanding of Microsoft Remote Desktop Services (RDS), Windows Servers, Active Directory, Office 365, VPN, and
Other Requirements
ITIL v4 Certification and Microsoft Certified Professional (MCP) or similar credentials are highly valued
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