Commercial Executive

MEL Systems & Services (MELSS)
Chennai, Tamil Nadu

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Job details

Permanent

Qualifications

Microsoft Excel
Microsoft Office
GST
Communication skills

Full job description

Job Information

Date Opened

04/22/2026

Job Type

Permanent

Industry

Automation

Work Experience

1-2 years

City

Chennai

State/Province

Tamil Nadu

Country

India

Zip/Postal Code

600096

Job Description

Process customer orders in ERP systems ensuring accuracy and timely execution
Independently manage communication with customers, vendors, and branch teams
Coordinate with Sales, Finance, and Logistics teams for smooth order execution
Follow up on commercial issues, dispatch status, and payment collections
Ensure compliance with company policies and maintain proper documentation
Handle Bank Guarantees (BG) and related documentation
Manage end-to-end email and telephonic communication with customers and suppliers
Coordinate with vendors, suppliers, internal departments, branches, and cross-functional teams
Perform customer follow-ups and resolve commercial issues effectively
Coordinate with Stores/Logistics team for timely dispatch of orders
Track shipments and ensure on-time delivery
Prepare and maintain accurate billing documents including invoices and related records
Ensure all documentation is maintained as per company policy and audit requirements
Monitor customer credit limits before order approval
Follow up on pending and overdue payments in coordination with finance team
Prepare daily MIS reports related to orders, dispatch, billing, and payments
Conduct fortnightly order reviews and reconcile ERP records
Ensure adherence to company commercial policies and procedures
Work on ERP systems for order processing, tracking, and documentation
Ensure data accuracy and generate reports from ERP systems
Maintain proficiency in MS Excel for reporting and analysis
Maintain complete and accurate records of orders, invoices, dispatches, and payments
Ensure audit-ready documentation always
Support Finance and Management during audits with organized records

Requirements

Competency Required ( Related to the Job Functions )

Technical / Functional Specification & Other Skills ( Software / Soft Skill like Communication, Managerial skill etc.)

Levels

Importance in the Job

Basics

Inter

Expert

(High)5

(Low)1

MS Office skills

Yes

Zoho CRM / ERP System knowledge

Yes

Communication skill

Yes

Undertanding commerical policies, GST, Statutory Compliance

Yes

Order Processing workflow in Trading Environment

Yes

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Job Information

Job Description

Requirements

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