We are looking for a presentable, confident, and professional Guest Relations Executive (GRE) to join our team. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to create a welcoming and memorable experience for every guest.
Key Responsibilities:
- Welcome and greet guests in a warm, courteous, and professional manner.
- Assist guests with seating, table arrangements, reservations, and general queries.
- Follow up on guest requests and ensure concerns are addressed promptly.
- Manage guest communication through phone calls, WhatsApp, and social media platforms.
- Handle reservations, enquiries, special requests, and guest preferences.
- Maintain guest records, daily reports, reservation details, and required updates.
- Collect guest feedback and share relevant insights with the management team.
- Assist the management team with daily front-of-house and guest relations activities.
Requirements:
- Minimum 1 year of relevant experience in Guest Relations, Hospitality, Front Office, or a similar role.
- Excellent verbal communication and guest-handling skills.
- Good computer knowledge and basic reporting skills.
- Comfortable handling calls, WhatsApp, reservations, and guest enquiries.
- A positive, responsible, and hospitality-focused approach.
Pay: ₹22,000.00 - ₹35,000.00 per month
Benefits:
Application Question(s):
- Are you comfortable working on-site?
- What is your Current Location?
- What is your Current Salary?
- What are your Expectations?
- How soon can you join us if selected?
Experience:
- Guest Relations Executive: 1 year (Required)
Work Location: In person
