Job Description:
We are looking for a Front Desk Executive to join our team at Terra Rose, BTM Layout, Bangalore. The candidate will be responsible for providing excellent guest service and handling day-to-day front office operations.
Key Responsibilities:
- Welcome and assist guests during check-in and check-out.
- Handle guest queries, requests, and complaints professionally.
- Manage room bookings, reservations, and guest records.
- Coordinate with Housekeeping and other departments for smooth operations.
- Handle billing, payments, and basic front office documentation.
- Maintain accurate guest information and daily reports.
- Ensure a positive guest experience throughout the stay.
Requirements:
- Previous experience in Front Office / Front Desk in a hotel or hospitality environment is preferred.
- Freshers with good communication skills may also be considered.
- Good verbal and written communication skills.
- Basic knowledge of MS Office and hotel/reservation software.
- Pleasant personality and customer-oriented approach.
- Ability to work in shifts, including weekends and holidays.
Salary: ₹15,000 – ₹25,000 per month, depending on experience and skills.
Job Type: Full-time
Location: BTM Layout, Bangalore
Experience: 0–3 years
Department: Front Office
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Internet reimbursement
Work Location: In person
