Key Responsibilities
- Handle incoming customer enquiries via phone, WhatsApp, and chat.
- Explain products and services clearly to prospective customers.
- Understand customer requirements and recommend suitable products.
- Resolve customer questions and provide accurate information.
- Follow up with potential customers and maintain regular communication.
- Coordinate with the sales and operations teams when required.
- Ensure a positive customer experience and high customer satisfaction.
Requirements
- Excellent verbal and written communication skills.
- Good interpersonal and customer service skills.
- Ability to explain products in a simple and convincing manner.
- Basic computer knowledge (MS Office, email, CRM is an advantage).
- Strong problem-solving skills and a positive attitude.
- Previous experience in customer service, telesales, or customer support is preferred but not mandatory.
- Freshers with excellent communication skills are encouraged to apply
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
