Responsibilities
- Inquiry Handling: Answer incoming customer requests via phone, email, live chat, or in person.
- Problem Solving: Investigate complaints, troubleshoot issues, and provide appropriate solutions or alternatives.
- Order Management: Process orders, returns, refunds, and exchanges efficiently.
- Account Maintenance: Update customer records, personal information, and billing details.
- Product Education: Explain product features, pricing, and services clearly to build customer understanding.
Pay: ₹17,000.00 - ₹27,000.00 per month
Benefits:
Work Location: In person
