Customer Support Executive (Freshers can also apply)
Location: Pune
Employment Type: Full-time / Entry-level
Role Overview
As an Entry-level Customer Support Executive, you will be the first point of contact for our clients. Your responsibility is to handle queries across phone, email, and chat channels, ensuring accurate, professional, and efficient service delivery.
Key Responsibilities
- Respond to client inquiries promptly and effectively
- Deliver accurate information and solutions
- Maintain a professional and courteous approach in all interactions
- Ensure high customer satisfaction through efficient problem resolution
- Collaborate with internal teams to escalate and resolve complex issues
Qualifications
- Strong communication skills (verbal and written)
- Ability to multitask and manage queries across multiple channels
- Customer-oriented mindset with problem-solving skills
- Fresh graduates or candidates with up to 1 year of experience are welcome
What We Offer
- Comprehensive training and mentorship
- Growth opportunities within the customer support function
- A collaborative and supportive work environment
Contact Details:
Sebastian
[email protected]
7620656498
Pay: From ₹20,000.00 per month
Work Location: In person
