Job Title: Tele - Calling Executive – Credit Control & Collections
Department: Accounts & Finance
Working Hours: 9:00 AM – 5:30 PM
Key Responsibilities:
- Make outbound calls to customers for outstanding payment follow-ups
- Maintain daily collection tracking and follow-up status
- Coordinate with sales/accounts team regarding dues and payments
- Ensure timely and professional communication with customers
- Update customer payment records and remarks accurately
- Achieve assigned collection targets
Required Skills & Qualifications:
- Excellent communication skills in Malayalam (Tamil/English is an added advantage)
- Strong follow-up and negotiation skills
- Basic knowledge of MS Excel / register maintenance
- Prior experience in tele-calling, collections, or accounts follow-up preferred
- Ability to handle customer objections politely and firmly
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Education:
Experience:
- Microsoft Excel: 1 year (Required)
- Register maintenance: 1 year (Required)
Language:
- Malayalam (Required)
- Tamil (Preferred)
- English (Preferred)
Location:
- Palakkad District, Kerala (Required)
Shift availability:
Work Location: In person
