URGENT REQUIREMENT!
Key Responsibilities:
- Oversee and manage the front-of-house operations, ensuring a smooth dining experience.
- Greet and seat guests, ensuring that all reservations are honored and that guests are comfortable.
- Supervise and lead waitstaff, providing training and guidance on proper service techniques, etiquette, and restaurant policies.
- Maintain a high standard of cleanliness and presentation in the dining area.
- Address guest inquiries and resolve complaints or concerns in a professional and timely manner.
- Monitor the performance of the service team and provide feedback to improve guest satisfaction.
- Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of orders.
- Ensure that guests are properly attended to, and their dining experience is exceptional from start to finish.
- Handle billing and payment transactions accurately and professionally.
- Assist in managing staff schedules and handle any issues related to shift coordination.
- Uphold the restaurant’s policies and procedures and ensure compliance with health and safety regulations.
Requirements:
- Proven experience in a restaurant leadership role as a captain (must).
- Excellent communication and interpersonal skills, with a strong customer service orientation.
- Strong leadership abilities and the ability to motivate and manage a team.
- In-depth knowledge of restaurant operations and the hospitality industry.
- Ability to multitask and thrive in a fast-paced environment.
- A keen attention to detail and a passion for delivering high-quality service.
- Fluent in English; knowledge of Malayalam or Hindi is an advantage.
- Flexible to work evenings, weekends, and holidays.
Education:
- A degree or diploma in Hospitality Management or equivalent experience is preferred.
If you're interested, chat with us on WhatsApp: 90483 99979
Please submit your updated CV.
About Us:
Lantern Grove Restaurant, located in Vazhuthacaud, Trivandrum, is known for its vibrant ambiance, exceptional cuisine, and commitment to serving high-quality dishes. We are looking for a dynamic and dedicated Restaurant Captain to join our team and provide exceptional service to our guests.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Experience:
- Total Work: 2 years (Preferred)
- Hospitality: 1 year (Required)
Work Location: In person
