We are seeking a results-driven and articulate Telecaller to join our team. responsible for engaging with customers over the phone. Your main objectives will be to introduce our products/services, qualify potential leads, and maintain positive customer relationships. A successful candidate possesses excellent communication skills, high energy, and the resilience to handle objections professionally Roles and Responsibilities
- Lead Generation: Initiate outbound calls to prospective customers from a provided database to introduce products or services.
- Inbound Handling: Answer incoming calls from customers, addressing their inquiries and guiding them through the sales funnel.
- Product Pitching: Deliver clear, structured scripts to explain product features, benefits, and pricing accurately.
- Lead Qualification: Ask targeted questions to understand customer needs, qualify prospects, and schedule follow-ups or appointments for the field sales team.
- Data Management: Update and maintain accurate, real-time records of all calls, customer feedback, and sales statuses in the CRM system.
- Target Achievement: Meet or exceed daily and weekly Key Performance Indicators (KPIs), including call volume, talk time, and lead conversion rates.
- Customer Retention: Follow up with existing clients to ensure satisfaction, gather feedback, and identify upselling or cross-selling opportunities.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
