Job Summary
We are seeking an experienced and dynamic Manager of Coordinators to lead and supervise the team of Office Coordinators and Back Office Assistants engaged in manpower deployment for Jammers & CCTV installations and monitoring during competitive examinations across India. The role demands strong leadership, operational oversight, and the ability to ensure compliance, efficiency, and seamless coordination between office and ground teams.
Key Responsibilities
- Lead, mentor, and manage a team of coordinators handling exam-related manpower operations.
- Oversee scheduling, attendance verification (GPS selfies, installation forms, feedback forms), and deployment tracking.
- Ensure timely collection and submission of original hardcopy feedback reports from manpower after each exam.
- Monitor real-time updates from coordinators and ground staff, ensuring smooth communication flow.
- Review and approve compliance reports, billing summaries, and deployment trackers prepared by coordinators.
- Resolve escalated operational issues and provide guidance for quick decision-making.
- Maintain confidentiality and accuracy in handling exam-related documentation.
- Liaise with senior management, exam authorities, and stakeholders for transparent reporting.
- Implement process improvements, automation, and structured workflows to reduce manual errors.
Required Skills & Competencies
- Strong leadership and team management skills.
- Excellent communication (verbal & written) and interpersonal abilities.
- Proficiency in MS Office (Excel, Word, Outlook) and digital reporting tools.
- Ability to work under pressure and meet strict timelines.
- Analytical mindset with attention to detail.
- Problem-solving and decision-making capabilities.
- Knowledge of compliance and documentation standards in exam operations.
Qualifications
- Bachelor’s/Master’s degree in Business Administration, Commerce, or related field.
- Minimum 3–5 years of experience in operations management, preferably in manpower services or exam-related projects.
- Prior experience in supervising teams and handling compliance-heavy projects is highly desirable.
What We Offer
- Leadership role in large-scale national projects ensuring exam security.
- A collaborative and supportive work environment.
- Opportunities for career growth and professional development.
- Competitive compensation aligned with industry standards.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
Work Location: In person
