- Review customer complaints and concerns and seek to improve all aspects of the customer experience with the company
· Assist customers as needed with setting up associated with a product or service
· Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed
· Handling inbound calls from client on product related to functional and technical query.
· Provide Online/Onsite support to customers
· Handling Live chat, email of client query Product
· Requirement Analysis
· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Education:
- Higher Secondary(12th Pass) (Required)
Experience:
- total work: 1 year (Required)
Language:
Work Location: In person
