About Pokonut
Pokonut is a fast-growing consumer brand focused on building innovative products and delivering exceptional customer experiences. We are looking for a hands-on IT Executive who can ensure smooth day-to-day IT operations across the organization.
Key Responsibilities
IT Asset Management
- Maintain inventory of laptops, desktops, mobile devices, and other IT equipment.
- Manage asset allocation, tracking, servicing, and recovery.
- Coordinate with vendors for procurement, repairs, and warranty claims.
Software & User Management
- Create and manage employee accounts across organizational software and tools.
- Handle onboarding and offboarding of employees from all business applications.
- Manage software licenses and renewals.
IT Support
- Provide first-level technical support for hardware, software, email, printer, and network-related issues.
- Troubleshoot day-to-day IT problems and ensure quick resolution.
- Coordinate with external vendors for advanced technical issues when required.
Security & Compliance
- Ensure proper access controls across company systems.
- Maintain device security, antivirus updates, and data backup practices.
- Support implementation of basic IT policies and compliance requirements.
Infrastructure Management
- Monitor office internet connectivity, Wi-Fi, printers, CCTV, and related IT infrastructure.
- Ensure smooth functioning of office technology systems.
Documentation & Reporting
- Maintain records of IT assets, licenses, warranties, and support tickets.
- Prepare periodic reports on IT inventory and system status.
Desired Skills
- Basic understanding of Windows, MacOS, Google Workspace, and Microsoft Office.
- Familiarity with user access management and SaaS tools.
- Good troubleshooting and problem-solving skills.
- Strong organizational and documentation abilities.
- Ability to coordinate effectively with multiple teams and vendors.
Qualifications
- Graduate in any discipline. Diploma or degree in IT/Computer Science preferred.
- 1-2 years of experience in IT support, IT administration, or IT operations.
What We Are Looking For
- Ownership mindset.
- Quick learner with a hands-on approach.
- Process-oriented and detail-focused.
- Ability to work in a fast-paced startup environment.
Compensation
- As per industry standards and candidate experience
Pay: From ₹25,000.00 per month
Benefits:
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Experience:
Work Location: In person
