OVERVIEW:
Management of respective showrooms in their area so as to ensure Commercial performance; sales targets; increased market share; maximizing profitability, increase customer satisfaction and continued business growth.
MAIN JOB RESPONSIBILITIES:
Sales Management:
- To maximize sales and profitability of business in line with Company Targets for the area.
- Optimize sales potential through effective use of available commercial information for the area
- Focuses on Driving ATV, UPT, AND Conversions Using Reports
- Monitor sales and control costs within budgetary guidelines for the area
- Promote awareness of local trading patterns, the trading environment and competitor activity for the area
- Identify internal and external commercial opportunities for the area
- Maximize productivity in stores through effective deployment of resources for the area
- Ensure stores are organized and prepared for peak trading periods such as Festivals & Sale, for the area
- Adhere and enforce Company SOP, Policies and procedures; loss prevention audit guidelines in all the assigned stores. Also create measures to ensure compliance by all the employees.
- Recruit and train the staff on sales techniques, customer service, teamwork, and other etiquettes as per the company and brand requirements.
Merchandise Management:
- Ensure Season In season sell thrus, in line with the company targets for the area
- Monitor Inventory Management systems & give clear direction to the store Inventory Control department, in line with the Concept guidelines, along with the Ops manager.
- Ensure timely feedback and analysis on the performance & the quality of the merchandise for the area
- Ensure Visual merchandising maximizes sales, and that company standards and corporate look are maintained for the area
- Monitor VM systems & give clear direction to the store VMs, in line with the Concept guidelines, along with the Ops manager.
- Monitor the inventory movement.
Customer Management:
- Execute customer service measures, which result in customer delight.
- Ensure that all stores adopt best Customer Service and selling practices.
- Follow up on Customer Service reports
Reporting and Analysis:
- Knows to Prepare Day , weekly , Monthly Reports and Strategize sales plan based on the store Performance
- Prepare regular sales reports, performance metrics, and market insights for management review.
- Analyze sales data to identify patterns, trends, and opportunities for optimization.
Competition Management:
- To acquire market intelligence through various sources & analyze trends which may impact our business.
- Map competition prices / products and provide qualitative inputs to the business.
Staff Management:
- Train & Assess the staff for the Area using the best training / assessment procedures
- Ensure employee turnover is at acceptable standards in line with the Brand guidelines.
- Ensure the morale of the team is high always and think of innovative measures to have a work culture of result orientation as well as fun.
- Provide coaching / counseling as required & implement disciplinary procedures where required
- Ensure that all stores implement Personnel policies and procedures & any new initiatives implemented across the company.
- Conduct Shop Manager Appraisals & ensure that Shop Managers conduct appraisals.
- Evaluate the performance of the employees annually and promote open lines of communication through coaching and motivation.
Projects & Admin / Operational standards Management:
- Co-ordinate new store openings and re-fits.
- Follow up on maintenance requirements where appropriate.
- Monitor store administration systems to maximize operational efficiency.
- Implement and maintain Operational Standards, through established best practices, leading to standardization of systems
Job Type: Full-time
Pay: ₹35,000.00 - ₹45,603.99 per month
Benefits:
Experience:
- Retail sales: 3 years (Required)
- total work: 3 years (Required)
Language:
Shift availability:
Work Location: In person
