JOB DESCRIPTION – WAREHOUSE OPERATIONS MANAGER
About HealthSense
HealthSense is one of India's leading e-commerce brands in health, wellness, and fitness, offering a wide range of products including smart scales, posture correctors, massagers, healthcare devices, and mom & baby essentials.
Position: Warehouse Operations Manager
Location: Bengaluru
Department: Supply Chain & Operations
Experience: 4–6 Years
Employment Type: Full-Time
Role Overview
We are looking for a highly disciplined and hands-on Warehouse Operations Manager to lead our warehouse operations in Bengaluru. This role is responsible for ensuring inventory accuracy, warehouse productivity, timely dispatches, manpower management, and smooth day-to-day warehouse functioning.
The ideal candidate should have strong experience in e-commerce, FMCG, retail, distribution, or 3PL warehouse operations and must be comfortable managing warehouse staff on the ground while maintaining high operational standards.
Key Responsibilities
- Manage complete warehouse operations including receiving, putaway, storage, picking, packing, dispatch, and returns.
- Ensure accurate inventory management and maintain inventory accuracy through cycle counts, stock audits, and reconciliation activities.
- Monitor daily inward and outward operations and ensure timely order processing and dispatch.
- Lead and supervise warehouse staff, assign responsibilities, monitor productivity, and maintain discipline.
- Coordinate with courier partners, transporters, and logistics service providers to ensure smooth order fulfilment.
- Implement warehouse processes and SOPs to improve operational efficiency and minimize errors.
- Maintain proper warehouse organization, space utilization, housekeeping, and safety standards.
- Investigate inventory discrepancies and implement corrective and preventive actions.
- Track warehouse KPIs including inventory accuracy, order fulfilment rate, dispatch TAT, productivity, and stock variance.
- Generate and share daily, weekly, and monthly MIS reports.
- Support peak sale periods by ensuring manpower planning and operational readiness.
- Train warehouse staff on operational procedures and quality standards.
Preferred Experience
- E-commerce warehouse operations
- Amazon, Flipkart, or marketplace fulfilment environments
- FMCG or retail warehouse management
- Third-party logistics (3PL) operations
- Inventory control and stock reconciliation
Requirements
- Graduate in any discipline.
- 4–8 years of hands-on warehouse management experience.
- Experience managing warehouse teams of at least 8–15 personnel.
- Strong understanding of inventory management, cycle counting, stock audits, GRN processes, picking, packing, and dispatch operations.
- Experience working with Warehouse Management Systems (WMS), ERP systems, and Microsoft Excel.
- Strong leadership, problem-solving, and execution skills.
- Ability to work in a fast-paced operational environment.
- Fluency in spoken Kannada and English is mandatory.
Preferred Candidate Profile
- Candidates from Amazon, Flipkart, Delhivery, Ecom Express, XpressBees, Shadowfax, Blue Dart, DHL, FMCG distributors, retail warehouses, or large fulfilment centers will be preferred.
- Candidates who enjoy being on the warehouse floor, driving discipline, and leading teams by example.
What We Offer
- Opportunity to work with one of India's leading e-commerce healthcare brands.
- High ownership and decision-making responsibility.
- Fast-growing and entrepreneurial work environment.
- Career growth opportunities within the HealthSense group.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Education:
Language:
- Kannada (Required)
- Hindi (Preferred)
Location:
- Rajajinagar, Bengaluru, Karnataka (Preferred)
Shift availability:
Willingness to travel:
Work Location: In person
