4 - 5 years of experience in a Technical Program Manager role or equivalent technical program/project management position.
Demonstrated experience managing complex, cross-functional software or technology programs.
Strong understanding of the software development lifecycle, Agile methodologies, release planning, and engineering execution processes.
Ability to understand technical architecture, system dependencies, APIs, data platforms, cloud services, or enterprise software environments.
Proven ability to manage multiple stakeholders and drive alignment across engineering, product, and business teams.
Strong organizational, analytical, problem-solving, and decision-making skills.
Excellent written and verbal communication skills, with the ability to present program status, risks, and recommendations to leadership.
Experience using program and project management tools such as Jira, Confluence, or similar platforms.
Ability to work independently, manage ambiguity, and drive programs forward in a fast-paced environment.
Strong influencing skills and ability to drive outcomes without direct authority.
Key Responsibilities
Lead the end-to-end planning, execution, tracking, and delivery of technical programs within the ActiveIQ organization.
Partner with engineering, product management, architecture, UX, cloud operations, support, and other stakeholders to define program objectives, scope, milestones, dependencies, and success criteria.
Develop and maintain detailed program plans, schedules, risk registers, dependency maps, and status reports.
Drive cross-functional alignment and ensure clear ownership, accountability, and timely decision-making across participating teams.
Identify program risks, issues, and dependencies early, and drive mitigation and resolution plans.
Facilitate regular program reviews, execution meetings, and stakeholder updates.
Communicate program status, milestones, risks, and decisions clearly and effectively to technical teams, business stakeholders, and leadership.
Support delivery of capabilities related to cloud-connected services, telemetry-driven insights, analytics platforms, automation, and customer-facing digital experiences.
Work closely with engineering teams to understand technical designs, implementation plans, release timelines, and delivery challenges.
Ensure program deliverables meet expectations for quality, scalability, reliability, security, and customer experience.
Drive continuous improvement in program management processes, reporting mechanisms, tools, and execution practices.
Collaborate effectively with globally distributed teams across multiple time zones.
