The Autonomous Recovery Service (RCV) team delivers highly available, secure, and resilient cloud services that protect Oracle Cloud Infrastructure customer data. Our mission is to provide reliable recovery capabilities that customers can depend on during planned and unplanned events.
As a hands-on technical manager, you will lead a team of engineers while also managing the reliability, operation, and continuous improvement of the RCV service. This is not a role focused solely on people management. You will remain actively engaged in production operations, technical escalations, incident response, service architecture, capacity planning, automation, and operational readiness.
You will apply your technical expertise in Oracle Database, Recovery Manager (RMAN), Zero Data Loss Recovery Appliance (ZDLRA), Exadata, and cloud infrastructure to guide technical decisions and resolve complex service issues. You will work closely with software development, database, infrastructure, and cross-functional teams to improve service reliability, scalability, security, and customer experience.
You will coach and develop engineers, establish execution priorities, review technical work, and help team members build strong operational and site reliability practices. At the same time, you will serve as a trusted escalation point for complex incidents and participate directly in troubleshooting, root cause analysis, post-incident reviews, and permanent corrective actions.
The successful candidate combines strong people leadership with deep technical judgment, operational ownership, and a willingness to stay hands-on. You should be comfortable moving between team development, customer-impacting escalations, service-level decisions, and hands-on engineering work. You will also encourage responsible use of automation and AI-assisted tools to reduce operational toil, improve productivity, and continuously evolve the RCV service.
