BUSINESS ANALYST
- Department: Business Analyst / Client Delivery
- Employment: Full-time
- Experience: Not more than 2 years
- Location: Kolkata
Role Outcomes
- Client onboarding transitions smoothly from signed contract into discovery, scope baselines, and implementation roadmaps.
- Drive and ownership of Client business goals being accurately translated into structured BRDs, FRDs, and SRS documents that drive the end-to-end Software Development Life Cycle (SDLC).
- Engineering, UI/UX, and QA teams receive production-ready user stories, system workflows, business logic, and acceptance criteria across all development sprints.
- Scope creep and requirement churn are proactively controlled through formal change management and continuous client communication.
- User Acceptance Testing (UAT) achieves fast, structured sign-offs with direct traceability to the agreed functional specifications.
Key Responsibilities
Discovery & Client Stakeholder Management
- Lead post-sales requirement workshops, discovery, kickoff sessions, and recurring discovery meetings with client-side product owners, department heads, and end users.
- Uncover operational challenges, target workflows, and critical success factors; translate contractual scope into realistic functional deliverables.
- Capture detailed meeting minutes, decisions, system dependencies, assumptions, and risk items, obtaining formal client sign-off.
- Serve as the primary post-sales functional liaison between the client and internal technical delivery teams.
Requirement Engineering (BRD, FRD, SRS & Process Modeling)
- Create end-to-end Business Requirements Documents (BRD) detailing business objectives, high-level scope, user roles, and operational constraints.
- Formulate exhaustive Functional Requirements Documents (FRD) specifying UI behavior, validations, error handling, system logic, and data structures.
- Develop and maintain Software Requirements Specifications (SRS) inputs, covering non-functional requirements, external interfaces, and system interaction constraints.
- Map current client operations (As-Is) to proposed platform capabilities (To-Be) using diagrams, process models, and data flow diagrams.
- Maintain a live Requirements Traceability Matrix (RTM) linking each business objective through FRD/SRS specifications, sprint backlog items, test cases, and deployment.
Sprint Execution & Software Life Cycle (SDLC) Enablement
- Own functional grooming throughout the Agile/Scrum delivery lifecycle, breaking down FRDs and SRS items into well-structured user stories with clear Given-When-Then acceptance criteria.
- Drive the Sprint Planning, Backlog Refinement, and Sprint Reviews to ensure engineering and QA teams understand functional nuances before development begins.
- Provide continuous, in-sprint functional support to resolve blockers, clarify ambiguous edge cases, and validate work-in-progress features.
- Enforce change request procedures by evaluating the scope, cost, sprint velocity, and schedule impact of new client feature requests.
User Acceptance Testing (UAT), Go-Live & Handover
- Formulate UAT plans, test scenarios, and acceptance checklists aligned with the signed FRD/SRS.
- Coordinate UAT execution directly with client business users, triaging reported defects to distinguish genuine functional bugs from new out-of-scope change requests.
- Guide clients through release demos, product walkthroughs, and end-user enablement sessions to secure formal project sign-off.
- Support post-launch rollout, deployment and functional knowledge transfer to the ongoing client support team.
Expected Deliverables
- Client Discovery Agenda, Stakeholder Map, and Meeting Action Logs
- As-Is & To-Be Process Flowcharts and Data Flow Diagrams
- Business Requirements Document (BRD)
- Functional Requirements Document (FRD)
- Software Requirements Specification (SRS) inputs
- Sprint-Ready User Stories, Acceptance Criteria, and Edge-Case Matrices
- Requirements Traceability Matrix (RTM)
- Change Request Logs with Scope and Timeline Impact Assessments
- UAT Test Scripts, Defect Logs, and Client Acceptance Sign-Off Records
Qualifications and Experience
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or Engineering.
- 1–2 years of experience as a Business Analyst, Functional Analyst, or Solution Analyst in a post-sales, software solution development or SaaS implementation environment.
- Hands-on experience drafting formal BRD, FRD, and SRS documentation, as well as managing sprint backlogs in Jira, Azure DevOps, or similar tools.
- Solid understanding of the complete Software Development Life Cycle (SDLC) and Agile/Scrum execution practices.
- Proven track record of independently facilitating workshops and managing client expectations across multiple post-sales engagements.
- Exceptional written, verbal, and stakeholder presentation skills.
Pay: ₹240,000.00 - ₹350,000.00 per year
Experience:
- Business analysis: 2 years (Required)
Work Location: In person
