We are looking for a dedicated and detail-oriented Payment Support Executive to join our Payment Department. The ideal candidate will play a key role in supporting payment operations by coordinating with students and parents, assisting with EMI collections, and maintaining accurate payment records. This position offers an excellent opportunity for individuals interested in building a career in finance operations and customer support.
Key Responsibilities
- Contact students and parents regarding EMI payment reminders and follow-up activities.
- Maintain and update payment records, tracking sheets, and related documentation accurately.
- Assist the payment team in collection processes and payment follow-ups.
- Learn and implement best practices in customer engagement and financial coordination.
- Participate in team meetings and contribute towards departmental goals and targets.
- Ensure professional, courteous, and effective communication with students and parents.
Requirements
- Strong communication skills in Malayalam (Mandatory).
- Basic proficiency in English (Preferred).
- Basic computer knowledge, including Microsoft Excel and Google Sheets.
- Willingness to learn and work in a fast-paced environment.
- Good interpersonal skills and a professional attitude.
- Laptop is mandatory.
- Candidates residing nearby or willing to relocate are preferred.
Benefits
- Gain valuable experience in finance operations and customer support.
- Training and career development opportunities.
- Supportive and collaborative work environment.
- Opportunities for professional growth and advancement.
Immediate joiners will be preference.
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
