Designation- Technical support Executive
Freshers are welcome
Budget- 15 to 18k
Np-Immediate joiner
Location- Goregaon east
We are looking for a Technical Support Executive to provide technical assistance and troubleshoot software-related issues for clients.
Key Responsibilities:
- Identify, troubleshoot, and resolve software/technical issues.
- Handle customer queries via phone, email, and chat.
- Escalate unresolved issues to the appropriate technical teams.
- Maintain accurate issue logs, reports, and technical documentation.
- Follow up with clients to ensure issues are completely resolved.
Requirements:
- Bachelor’s degree in BCA, B.Sc. IT, BA, or related field.
- Excellent communication, active listening, and problem-solving skills.
- Familiarity with helpdesk software and remote support tools.
- Ability to multitask, prioritize issues, and work under deadlines.
- Quick learner with a customer-focused approach.
Interested candidates can apply on this number 8657286846
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
