Job Title: Telecaller
Department: Sales / Customer Support
Experience: Fresher / Experienced
Employment Type: Full-Time / Internship
Job Overview
We are looking for a confident and energetic Telecaller to handle outbound and inbound calls, generate leads, and support sales and customer service activities. The candidate should have good communication skills and a customer-focused approach.
Key Responsibilities
- Make outbound calls to potential and existing customers
- Handle inbound customer inquiries professionally
- Explain products/services and generate interest
- Maintain call records and update CRM or database
- Follow up on leads and convert them into sales opportunities
- Achieve daily / weekly call and conversion targets
- Resolve basic customer queries and escalate when required
Required Skills
- Good verbal communication skills
- Basic computer knowledge
- Convincing and negotiation ability
- Active listening skills
- Positive and patient attitude
Preferred Qualifications
- 12th Pass / Graduate (Any Stream)
- Experience in telecalling / customer support (optional)
Key Competencies
- Target-oriented mindset
- Time management skills
- Team player
- Customer handling skills
Job Types: Full-time, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
