Sales Coordinator – Roles & Responsibilities
- Receive customer enquiries and respond promptly.
- Prepare and send quotations to customers.
- Process customer orders accurately in the system.
- Coordinate with production, stores, planning, and dispatch teams for timely order execution.
- Follow up on order status and ensure on-time delivery.
- Keep customers informed about order progress and delivery schedules.
- Maintain customer records, sales orders, and related documents.
- Prepare daily, weekly, and monthly sales reports.
- Assist the sales team with order processing and administrative support.
- Handle customer complaints and coordinate with the concerned department for quick resolution.
- Follow up on pending orders and ensure timely completion.
- Coordinate with the accounts department regarding invoices and payment follow-ups, if required.
- Maintain proper filing of sales documents and records.
- Build and maintain good relationships with customers.
- Perform any other duties assigned by the Sales Manager.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Education:
Experience:
- total work: 4 years (Preferred)
- Sales: 3 years (Preferred)
Work Location: In person
