We’re Hiring | Customer Support Executive – International Voice Process
Location: Hyderabad
Experience: 1–5 Years
Join our team and build your career in an exciting International Inbound Voice Process.
Key Responsibilities:
* Handle inbound customer calls and resolve customer queries efficiently
* Deliver excellent customer service and ensure customer satisfaction
* Understand customer concerns and provide appropriate solutions
* Maintain accurate records of customer interactions
* Escalate complex issues to the appropriate teams
* Meet quality and productivity targets
* Follow company policies and customer service guidelines
Required Skills:
* International Voice Process Experience
* Inbound Customer Support
* Excellent English Communication (Verbal & Written)
* Customer Service
* Customer Handling Skills
* Problem-Solving Ability
* Active Listening
* Call Handling
* Conflict Resolution
* Basic Computer Knowledge
* MS Office
* Time Management
* Multitasking
* Teamwork
Eligibility:
* Minimum 1 year of experience in an International Voice Process (Inbound Calling) is mandatory
* Excellent communication skills in English
* Ability to work in a fast-paced, target-driven environment
* Comfortable working in 24/7 rotational shifts, including night and graveyard shifts
* Immediate joiners or candidates serving up to 15 days’ notice are preferred
Why Join Us?
Attractive salary package with performance incentives
Two-way cab facility
₹20,000 Loyalty Bonus
Career growth opportunities
Supportive and dynamic work environment
Interested candidates can share their updated resumes at:
[email protected]
9059122274
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Pay: ₹350,000.00 - ₹470,000.00 per month
Work Location: In person
