Role Overview
The Telesales Executive will be responsible for connecting with prospective customers through phone calls, understanding their requirements, explaining the company’s products/services, and converting leads into successful sales. The role requires strong communication, convincing skills, regular follow-ups, and a target-driven sales approach.
Key Responsibilities
- Make outbound calls to prospective customers from company-provided leads.
- Handle inbound inquiries and understand customer requirements.
- Explain products/services, pricing, features, and benefits to customers.
- Identify customer needs and recommend suitable solutions.
- Convert interested leads into successful sales.
- Follow up regularly with prospective customers to close pending opportunities.
- Achieve daily, weekly, and monthly sales targets.
- Handle customer objections and resolve queries professionally.
- Maintain proper records of calls, leads, follow-ups, and conversions in CRM.
- Build good relationships with customers through effective communication.
- Coordinate with the sales team to ensure smooth lead conversion and closure.
Required Skills & Qualifications
- Graduation in any specialization is preferred.
- Excellent communication skills in English and Hindi.
- Good convincing and negotiation skills.
- Strong follow-up and customer-handling abilities.
- Target-oriented and comfortable working in a sales environment.
- Basic knowledge of CRM and MS Office is preferred.
- Positive attitude with a willingness to learn.
- Freshers can also apply.
Job Details
Designation: Telesales Executive
Role Type: Inside Sales / Telecalling
Working Days: 6 days a week
Mode: Work from Office
Employment Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s):
- what is your monthly in-hand ?
- what is your notice period ?
- This is a target-based role. Are you comfortable working towards and achieving monthly sales targets?
Work Location: In person