Who are we?
Zeeta Electrical Engineering Pvt. Ltd. started its journey in 2007 with the mission to reach maximum power suppliers and the power generation industry by providing safe power supply accessories across the globe.
From the beginning, Zeeta Electrical Engineering has always challenged conventional thinking and innovatively used all resources to deliver safe and continuous power supply products worldwide.
Today, Zeeta Electrical Engineering Pvt. Ltd. is known for providing quality lugs and power supply accessories to more than 50 countries.
For more details, you can visit our website: www.zeetaelectricals.com
Our Vision:
To be the world’s most admired and preferred business partner with an international footprint, delivering the best products at affordable prices with timely delivery to customers.
Opportunity for the Position of Desktop Support Engineer
- Designation (Role): Desktop Support Engineer
- Department (Functional Area): Information Technology (IT)
- Reporting To: IHOD
- Company/Working Location: Moraiya, Ahmedabad (Gujarat)
- Salary: 2.5 to 4.5 LPA (depending on experience)
- Qualification: Diploma / Bachelor's Degree in Computer Science, Information Technology, BCA, B.Sc. (IT), or equivalent
- Experience: 1 to 5 Years
Key Responsibilities:
- Provide desktop, laptop, printer, and peripheral support to end users.
- Install, configure, and troubleshoot Windows operating systems and application software.
- Diagnose and resolve hardware, software, network, and email-related issues.
- Install and configure printers, scanners, and other IT peripherals.
- Create and manage user accounts, email IDs, and system access.
- Install antivirus software and ensure endpoint security compliance.
- Support LAN, Wi-Fi, and basic network connectivity issues.
- Maintain IT asset inventory, system documentation, and service records.
- Coordinate with vendors for hardware repairs, AMC, and warranty support.
- Provide technical support during onboarding and offboarding of employees.
- Ensure timely resolution of IT support tickets while maintaining SLA.
- Follow IT policies, data security guidelines, and 5S practices.
Key Skills Required:
- Strong knowledge of Windows 10/11 and Microsoft Office.
- Hands-on experience in desktop and laptop troubleshooting.
- Basic knowledge of networking (LAN, WAN, TCP/IP, DNS, DHCP).
- Experience with Active Directory, user management, and email configuration.
- Knowledge of printers, scanners, and biometric devices.
- Good understanding of hardware components and system assembly.
- Excellent troubleshooting and problem-solving skills.
- Good communication and user support skills.
- Ability to prioritize multiple support requests and work independently.
Benefits:
- Food provided
- Provident Fund
Work Location: In person
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
