* Oversee the overall day-to-day operations of MyPharmville and ensure smooth functioning across departments.
* Coordinate and supervise academic, administrative, admissions, student support, marketing, and faculty-related activities.
* Manage and coordinate faculty schedules, class timetables, batches, examinations, mock tests, and other academic activities in coordination with the Academic Head.
* Monitor student admissions, onboarding, attendance, communication, queries, and overall student experience.
* Ensure timely communication of schedules, announcements, examination updates, and other important information to students.
* Coordinate with faculty and academic teams to ensure classes and course activities are conducted as planned.
* Supervise administrative staff and ensure that assigned responsibilities and daily tasks are completed efficiently.
* Participate in recruitment, interviewing, onboarding, training, and performance monitoring of staff when required.
* Coordinate with the Marketing & Creative team to ensure promotional activities and campaigns are aligned with MyPharmville’s objectives.
* Assist management in developing and implementing operational strategies, policies, systems, and processes for organisational growth.
* Maintain strong relationships with students, faculty, staff, external partners, and other stakeholders.
* Handle escalated student, faculty, staff, or operational issues and ensure timely resolution.
* Monitor operational performance and provide regular reports and updates to the CEO/management.
* Identify operational gaps and introduce improvements to increase efficiency and quality.
Pay: ₹35,000.00 - ₹40,000.00 per month
Education:
Experience:
- Management: 3 years (Required)
Location:
- Kochi, Kerala (Kochi) (Required)
Work Location: In person
