Location: Kochi
Department: Sales & Marketing
Company: Asset Homes Pvt. Ltd.
About the Role
Asset Homes is looking for enthusiastic and customer-focused Pre-Sales Associates to join our Sales & Marketing team. As the first point of contact for prospective homebuyers, you will play a key role in creating a positive customer experience by engaging with leads, providing project information, scheduling site visits, and coordinating with the sales team to ensure a seamless customer journey.
Key Responsibilities
- Handle inbound and outbound calls with prospective customers.
- Provide accurate and comprehensive information about Asset Homes' residential projects.
- Understand customer requirements and qualify leads based on their interest and purchase readiness.
- Schedule, coordinate, and reconfirm customer site visits.
- Conduct timely follow-ups before and after site visits to maintain customer engagement.
- Coordinate with the sales team for smooth lead handover and regular status updates.
- Maintain accurate records of leads, call logs, follow-ups, and customer interactions in the CRM system.
- Achieve daily, weekly, and monthly targets related to calls, follow-ups, lead conversions, and site visits.
- Deliver excellent customer service and represent the Asset Homes brand professionally.
Eligibility & Requirements
- Bachelor's degree in any discipline.
- Excellent verbal communication skills in Malayalam and English. Knowledge of additional languages is an advantage.
- Strong interpersonal, persuasion, and customer relationship management skills.
- 0–2 years of experience in pre-sales, telecalling, customer support, BPO, or a similar customer-facing role. Freshers are encouraged to apply.
- Goal-oriented, proactive, well-organized, and capable of managing multiple follow-ups.
- Basic computer proficiency and familiarity with CRM software or MS Office applications.
- Ability to thrive in a fast-paced, target-driven environment.
What We Offer
- Attractive salary with performance-based incentives.
- A supportive and growth-oriented work environment.
- Career advancement opportunities in Sales and Customer Relationship Management.
- Comprehensive training and continuous professional development.
- An opportunity to work with Kerala's most awarded real estate brand and contribute to helping families find their dream homes.
Join Asset Homes
If you are passionate about customer engagement, enjoy interacting with people, and aspire to build a successful career in the real estate industry, we'd love to hear from you.
Apply today and become part of the Asset Homes family!
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
