Job Title: ServiceNow Developer and Architect
Experience Required: 8+ Years
Remote
We are looking for a highly experienced ServiceNow Developer and Architect with 8+ years of hands-on experience in designing, implementing, and managing ServiceNow solutions. The ideal candidate should have deep technical expertise across multiple ServiceNow modules including ITSM, ITOM, ITAM, and HRSD, with a strong grasp of architecture principles and complex integrations.
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Design and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, and HRSD modules.
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Provide architecture guidance for complex enterprise-level ServiceNow projects.
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Lead ServiceNow implementations, customizations, and integrations with third-party tools.
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Drive CMDB strategy, CSDM adoption, and Service Mapping initiatives.
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Collaborate with business and technical stakeholders to define best practices and scalable architectures.
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Customize Portals and Workspaces using AngularJS and ServiceNow UI Framework.
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Ensure solution compliance with ServiceNow best practices and performance benchmarks.
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Strong expertise in ITSM, ITOM, ITAM, and HRSD.
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Proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and MID Server configurations.
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In-depth knowledge of CMDB architecture and CSDM framework.
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Experience with ServiceNow Discovery, Service Mapping, and complex integrations.
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Hands-on experience in Portal and Workspace customization.
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Familiarity with ServiceNow Automated Test Framework (ATF) and Performance Analytics is a plus.
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Excellent communication, presentation, and stakeholder management skills.
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Strong documentation and technical writing capabilities.
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Ability to work in agile environments and collaborate with cross-functional teams.
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Analytical thinking and strong problem-solving skills.
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ServiceNow Certified System Administrator (CSA)
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ServiceNow Certified Implementation Specialist (ITSM, ITOM, HRSD)
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Certified Technical Architect (CTA)
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ITIL or Agile/Scrum certifications (e.g., Certified ScrumMaster)
