Wolters Kluwer is strengthening its Salesforce platform operations to ensure a stable, secure, and scalable foundation for global business teams. The role combines enterprise Salesforce platform ownership with DevSecOps responsibility, owning both the operational integrity of the platform and the secure delivery mechanisms that govern how change is introduced at scale.
As the Salesforce Platform Administrator, you are accountable for the overall health and stability of multiple Salesforce orgs, with a strong emphasis on governance, security, and operational readiness. This includes configuration consistency, access control models, environment strategy (org and sandbox lifecycle), security posture management, and ensuring the platform remains audit‑ready and resilient for global teams.
In parallel, you act as a DevSecOps owner for Salesforce, responsible for operating and evolving the CI/CD capability—specifically a Copado based deployment framework. You will enforce secure, compliant, and repeatable deployment practices, embed security and quality controls into release pipelines, and work closely with Release Management to enable predictable and low risk releases. This responsibility goes beyond tooling and includes process design, guardrails, and operational discipline across development teams.
This is a hands-on platform leadership role, working in close partnership with Developers, Architects, Release Management, and Security teams. The objective is to keep Salesforce easy to change, safe to operate, and scalable by design, ensuring that platform governance and modern DevSecOps practices are fully aligned to support enterprise growth.
Salesforce Platform Administration
Serve as the primary owner of Salesforce platform administration across Development, QA, UAT, and Production environments.
Own day-to-day platform operations including org configuration, user access, permissions, limits, storage, and performance monitoring.
Define, maintain, and execute sandbox strategies, including creation, refresh schedules, data seeding, masking, and cleanup, aligned with compliance requirements.
Monitor and proactively manage Salesforce limits, API usage, storage consumption, and background processes to prevent disruptions.
Configure, govern, and continuously improve Copado pipelines, supporting standard releases, back‑promotions, hotfixes, and rollback scenarios.
Implement and enforce security controls within CI/CD pipelines, including quality gates, audit‑ready traceability, and alignment with enterprise security and compliance standard
Above primary responsibilities are the core focus of the role and a key success measure.
Salesforce Environment & Release Operations
Coordinate platform readiness for releases, including environment validation, configuration checks, and deployment windows.
Security, Access & Compliance
Own Salesforce user access management, roles, profiles, permission sets, and access reviews in alignment with enterprise IAM (e.g., SailPoint).
Manage Salesforce certificates, keys, and security configurations, including DKIM and integration credentials.
Act as first-line administrative support for audits (e.g., NIST, Hyper Proof, DR), ensuring artifacts and evidence are readily available.
Platform Monitoring, Stability & Incident Support
Monitor platform health, integrations, batch jobs, scheduled processes, and asynchronous activity.
