Company Profile:
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com.
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Direct Responsibilities
1. Requirements Gathering and Documentation
§ Engage with stakeholders to understand, gather, and prioritize business requirements.
§ Document detailed functional and technical requirements for IT solutions.
§ Conduct feasibility analysis, ensuring solutions align with business objectives and technical capabilities.
2. Solution Design and Validation
§ Collaborate with technical teams to design IT solutions that meet business requirements.
§ Provide recommendations on system improvements, customizations, and best practices.
§ Evaluate multiple solutions to recommend the most effective and efficient approach.
3. Process Improvement and Optimization
§ Analyze current business processes and workflows to identify areas for improvement.
§ Lead process reengineering initiatives and suggest strategies for optimization.
§ Work closely with cross-functional teams to implement process improvements.
4. Project Management and Support
. Act as the lead analyst on IT projects, managing project scope, timelines, and deliverables.
. Coordinate and oversee the execution of project tasks, including requirements validation, testing, and user training.
. Support project managers with resource planning, risk management, and status reporting.
5. Stakeholder Communication and Collaboration
. Serve as the primary liaison between business stakeholders and IT teams.
. Facilitate communication across departments, ensuring all stakeholders have a clear understanding of project objectives and timelines.
. Manage stakeholder expectations, address concerns, and provide regular updates on project progress.
6. Data Analysis and Reporting
. Use data-driven insights to guide decision-making and validate project success.
. Develop reports, metrics to monitor performance and track outcomes.
. Present findings and recommendations to senior management and stakeholders.
7. Quality Assurance and Testing Support
§ Define and validate acceptance criteria for IT solutions.
§ Oversee and participate in user acceptance testing (UAT) to ensure solutions meet business requirements.
§ Collaborate with QA teams to resolve issues and ensure the delivery of high-quality solutions.
8. Mentorship and Professional Development
. Provide guidance and mentorship to junior analysts and project team members.
. Share best practices and support team members in developing their skills.
. Contribute to the continuous improvement of business analysis practices and processes within the organization.
9. Change Management and User Training
. Support change management by helping end-users understand and adapt to new systems and processes.
. Create and conduct training sessions for end-users, ensuring smooth adoption of new IT solutions.
. Develop and maintain documentation, user guides, and training materials.
Contributing Responsibilities
. Proficiency in business analysis tools (e.g., JIRA, Confluence, MS Visio)
. Familiarity with software development methodologies (Agile, Scrum, Waterfall).
. Familiarity with Oracle databases, Understanding schema, SQL, Reconciliation tools
. Quick to learn and adapt
. Strong analytical, communication, and interpersonal skills
. Ability to work effectively with cross-functional teams and manage multiple priorities.
. Good Team player
. Someone who could have long-term commitment with the team and organization
Specific Qualifications:
. At least 7 to 10 years experienced IT Business Analyst, with at least 2 years in a senior role.
. Experience in Banking Financial domain, covering Reconciliation domain
. Experience working on Reconciliation tools
. A proven experience in multi-expertise team management in an international environment,
. An experience in an Onshore/Offshore would be a key factor,
. A very good English level is mandatory,
Qualification: Bachelor's degree in computer science, Engineering, Business or a related field; Master's degree or certifications such as CSPO, PMP, AWS, are a plus.
Skills Referential (Required knowledge, skills and abilities)
Technical & Soft Skills:
. Knowledge of Reconciliation, types of reconciliation, basic reconciliation reports and various applied for reconciliation setup etc
. Working knowledge of reconciliation tools like IntelliMatch, Duco, Gresham, TLM
. Agile Methodology,
. Budgets & Projects Management,
. Capacity to structure, synthesize and summarize concepts,
. Resilience in a strong pressure environment,
. Strong track record in successful interactions with peers in a non-hierarchical framework.
. Strong analytical skills.
. Strong communication and reporting skills.
. Strong interpersonal skills.
. Strong problem-solving and negotiation skills.
. Capacity to interact with senior members of the organization.
. Strong capacity to motivate team for upskilling
Behavioral Skills:
. End to end application tech & functional ownership, maintain book of work, collaboration with global teams.
. Lead a team of developers and provide technical guidance, code review, and mentoring.
. Organized and delivery-focused, with attention to detail.
. Solid work ethic, high level of motivation and resilience.
. Comfortable operating with a strong level of autonomy, self-driven
. Showing strong leadership and assertiveness
. Strong empathy and people care.
. Coaching & mentoring techniques
Location: Mumbai, Bengaluru (Preferred)
Your future duties and responsibilities
Required qualifications to be successful in this role
Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.
Come join our team—one of the largest IT and business consulting services firms in the world.
