Job Title: Oracle Tech Support Team Member (Fusion Financials)
Experience: 4 to 6 Years
Education: B.E./ B.Tech./ BCom / MBA
Location: Noida
Key Skill: Oracle Fusion Cloud Financials (Oracle E-Business Suite R13)
Job Summary:
The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite Fusion R13 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes.
Key Responsibilities:
Required Skills & Qualifications:
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Experience in supporting Oracle Fusion Applications.
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Familiarity with key Oracle modules such as P2P, O2C, and GL.
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Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management).
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Experience with ticketing systems of any ITSM tools.
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Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts.
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Ability to communicate effectively with business users and technical teams.
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Analytical and problem-solving skills with attention to detail.
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Comfortable working in UK shifts.
Soft Skills:
Strong interpersonal and communication skills both verbal and written.
Ability to work independently and within a team environment.
Proactive and customer-focused mindset.
Effective time management and ability to prioritize tasks in a dynamic environment.
Total Experience Expected: 04-06 years
