- Handle incoming and outgoing calls to prospective students and generate interest in the courses offered.
- Counsel students and parents regarding courses, career opportunities, course duration, fees, certifications, and placement assistance.
- Understand students’ requirements and recommend suitable courses based on their career goals.
- Follow up with leads regularly through calls, WhatsApp, and other communication channels to convert enquiries into admissions.
- Achieve assigned monthly admission, sales, and revenue targets.
- Maintain proper records of leads, follow-ups, counselling sessions, admissions, and pending enquiries.
- Handle walk-in enquiries and ensure a smooth counselling and admission process.
- Manage the day-to-day operations and overall functioning of the centre.
- Coordinate with trainers, students, and the management team to ensure smooth execution of batches and classes.
- Monitor student attendance, batch schedules, classroom arrangements, and overall centre discipline.
- Address student queries and complaints and ensure timely resolution of issues.
- Take responsibility for the overall performance and revenue generation of the centre.
- Coordinate with the Head Office regarding admissions, operations, reports, requirements, and centre-related issues.
- Prepare and submit daily, weekly, and monthly reports related to calls, leads, counselling, admissions, collections, and centre performance.
- Maintain a positive and professional environment at the centre and ensure a high level of student satisfaction.
- Identify local business and lead-generation opportunities to increase admissions and strengthen the centre’s presence.
- Take ownership of assigned targets and work independently towards achieving centre-level business goals.
- Candidates with experience in education, training institutes, EdTech, sales, counselling, telecalling, or centre management will be preferred.
- Excellent communication, interpersonal, convincing, negotiation, leadership, and customer-handling skills are required.
- Graduation in any discipline with basic knowledge of MS Office/Excel and computer operations.
Pay: ₹10,000.00 - ₹25,000.00 per month
Application Question(s):
- What is your current ctc?
Work Location: In person
