Job description:
Job Title: Customer Support Executive (Night Shift)
Location: Phase 8b,Mohali
Experience: 1–2 years
Shift: Night Shift (Cab Facility Provided)
Type: Full-time
Job Description:
We’re hiring a Customer Support Executive for our night shift team. The ideal candidate has 1–2 years of experience in customer service (voice/chat/email), strong communication skills, and a customer-first attitude. Cab facility is available for safe night-time commute.
Responsibilities:
- Handle customer queries via calls, emails, or chats
- Resolve issues efficiently and professionally
- Log interactions in the CRM system
- Meet performance and quality standards
- Escalate complex issues when needed
Requirements:
- 1–2 years of customer support experience
- Excellent English communication skills
- Comfortable with night shifts
- Familiarity with CRM tools is a plus
Perks: Cab facility | Growth opportunities
Apply now: [email protected]
Job Types: Full-time, Permanent
Schedule:
Work Location: In person
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Work Location: In person
