Job Summary
We are looking for a dynamic and experienced Sales Trainer to develop and deliver training programs that strengthen sales skills, improve product knowledge, and drive team performance.
The ideal candidate will be responsible for new hire onboarding, sales coaching, performance assessments, and continuous skill development across the sales team.
Key Responsibilities
Training & Onboarding
- Conduct induction and onboarding programs for new sales employees.
- Deliver classroom and virtual training on sales processes, products, communication, objection handling, and closing techniques.
- Ensure new hires are well-equipped to meet sales targets and performance expectations.
- Develop training materials, activities, and practical exercises based on business requirements.
Sales Coaching
- Conduct regular coaching sessions based on call audits, sales performance, and KPIs.
- Provide one-on-one feedback to improve communication, sales conversations, and conversion rates.
- Work closely with Team Leaders and Sales Managers to identify skill gaps and development needs.
- Provide ongoing support and coaching to improve individual and team performance.
Performance Evaluation
- Assess trainees through mock calls, role plays, assessments, certifications, and practical demonstrations.
- Monitor employee performance after training and identify areas requiring additional support.
- Recommend refresher training and targeted coaching programs when required.
- Measure training effectiveness using relevant performance metrics and KPIs.
Collaboration
- Work with Sales Managers to identify training requirements and performance gaps.
- Support new product launches, process changes, and sales initiatives through targeted training.
- Align training programs with business objectives and sales goals.
Reporting & Documentation
- Maintain training calendars, attendance records, assessment results, and certification details.
- Prepare regular training MIS reports and share performance insights with management.
- Track training completion, employee progress, and post-training performance.
- Maintain accurate training and coaching documentation.
Requirements
- Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.
- 2–5 years of experience in Sales Training, Learning & Development, Sales Coaching, or a similar role.
- Strong understanding of sales processes, customer communication, objection handling, and closing techniques.
- Excellent presentation, communication, coaching, and interpersonal skills.
- Experience in Inside Sales, EdTech, or high-volume sales environments is preferred.
- Ability to analyse sales performance and translate gaps into effective training programs.
- Strong organisational and reporting skills.
- Comfortable conducting both classroom and virtual training sessions.
Preferred Skills
- Sales Training & Coaching
- Communication & Presentation Skills
- Call Auditing
- Objection Handling
- Sales Performance Management
- Training Needs Analysis
- Role Plays & Mock Calls
- MIS & Reporting
- Team Development
- Performance Evaluation
Pay: ₹30,000.00 - ₹50,000.00 per month
Application Question(s):
Work Location: In person
