Job description:
Job Title: Executive- Client Servicing & Social Media
Experience: 3-6 Years
Location: Noida Sector 116
Employment Type: Full-Time
Experience required: 3-6+ years (FMCG and preferably from a digital marketing or brand management agency)
Role Overview:
At Sociapa, we are seeking a proactive, client-focused Social Media Account/Client Servicing Manager to join our dynamic team. The ideal candidate will be responsible for building strong client relationships, managing digital marketing projects end-to-end, and ensuring the seamless execution of campaigns aligned with client objectives.
Key Responsibilities:
· Serve as the primary point of contact for assigned clients, maintaining strong, long-term relationships.
· Understand client goals, brand positioning, and market dynamics to craft effective digital marketing strategies.
· Collaborate with internal teams (creative, media, content, and performance) to deliver high-quality work within agreed timelines.
· Manage project timelines, budgets, and deliverables, ensuring complete client satisfaction.
· Present campaign plans, reports, and performance insights to clients in a clear and professional manner.
· Proactively identify growth opportunities within existing accounts and support business expansion through up-selling and cross-selling services.
· Resolve client concerns with a solution-oriented approach, ensuring trust and transparency at every stage.
· Stay abreast of industry trends, new technologies, and emerging best practices to add strategic value to client accounts.
Skills & Qualifications:
· Bachelor’s degree in Marketing, Communications, Business, or a related field.
· 3-6+ years of hands-on experience in account management, client servicing, or digital marketing.
· In-depth knowledge of digital marketing services, including SEO, SEM, Social Media Marketing, Influencer Marketing, Content Creation, and Branding.
· Exceptional communication, presentation, and relationship-building skills.
· Strong project management skills with the ability to manage multiple projects simultaneously.
· Proficient in digital tools such as Google Analytics, Facebook Business Manager, Ads Manager, Excel, and PowerPoint.
· Strategic thinking ability with a keen eye for detail and quality delivery.
Preferred Experience:
· Prior experience managing clients in industries like FMCG, Education Industry, Healthcare, Lifestyle, or Consumer Brands.
· Ability to thrive in a fast-paced agency environment.
· High degree of professionalism, organization, and accountability.
To apply, share your CV and Portfolio at [email protected] & or via WhatsApp on 8700457867.
Pay: ₹25,000.00 - ₹60,000.00 per month
Benefits:
Ability to commute/relocate:
- Noida, Uttar Pradesh (Noida, Gautam Buddha Nagar District): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Current Salary?
- Salary Expectation?
- Notice Period?
- Are you comfortable with Noida Sec 116 (Onsite Work Module) Location?
- Year of hands-on experience with FMCG Industry/ Brand?
- Year of hands-on experience with a Digital Marketing Agency?
- Are you comfortable with 5.5 working days with alternate Saturdays off?
Education:
Language:
Location:
- Noida, Uttar Pradesh (Noida, Gautam Buddha Nagar District) (Preferred)
Work Location: In person
