Job Summary :
We are looking for a skilled and experienced Service Engineer with a minimum of 3 years of experience in servicing and repairing Fintech Devices such as Biometric Devices, Thermal Printers, POS Terminals, and Micro-ATM devices. The candidate will be responsible for troubleshooting, diagnosis, repair, testing, and ensuring quality standards for serviced products.
Key Responsibilities
Troubleshoot and service Fintech devices such as:
Perform component-level and module-level repairs on PCBs.
Analyze electrical, mechanical, firmware, and communication-related issues.
Conduct functional testing and quality verification after repair activities.
Maintain service records, repair reports, and failure analysis documentation.
Coordinate with Quality, Engineering, and Production teams for recurring failure analysis and corrective actions.
Ensure adherence to ESD, IPC, and company quality standards during repair activities.
Support field service teams with technical troubleshooting and issue resolution.
Manage spare parts inventory and ensure proper utilization of service materials.
Required Skills :
Hands-on experience in servicing Fintech devices and thermal printing mechanisms.
Good understanding of electronic circuits, PCB troubleshooting, and soldering/rework techniques.
Experience using testing equipment such as Multimeters, Power Supplies and Battery Testers.
Ability to read circuit diagrams, schematics, and service manuals.
Knowledge of ESD handling and electronic assembly standards.
Good communication and reporting skills.
Educational Qualification
Key Competencies
Problem-solving and analytical skills
Attention to detail
Customer-focused approach
Teamwork and collaboration
Time management
Technical troubleshooting expertise
3 years of experience in electronics service and repair.
Experience in manufacturing/service industry.
Experience in servicing Fintech products such as POS, Micro-ATM, Biometric Devices, and Thermal Printers.
