Location: Peenya, Bangalore
Position: Front Office Cum Customer Representative
Experience: Minimum 1 Year
Salary: Up to ₹3.5 LPA
Working Days: Monday to Saturday
Working Hours: 9:00 AM to 6:00 PM
Females Only
Job Summary
We are looking for a Front Office Cum Customer Representative to manage the front desk and provide professional support to customers, visitors, and callers. The ideal candidate should have good communication skills, a pleasant personality, and strong customer-handling and coordination abilities.
Key Responsibilities
· Welcome and greet customers, visitors, and clients professionally.
· Manage the reception/front desk and maintain a professional environment.
· Handle incoming calls and direct them to the appropriate department or person.
· Respond to customer enquiries and provide relevant information.
· Handle customer queries professionally and ensure timely resolution or coordination.
· Coordinate with internal departments regarding customer and visitor requirements.
· Manage visitor entries and maintain visitor records.
· Schedule and coordinate meetings and appointments.
· Handle incoming and outgoing courier, mail, and documents.
· Maintain basic front-office records and reports.
· Support day-to-day administrative and coordination activities.
· Maintain professional communication with customers, vendors, and visitors.
· Escalate customer concerns to the concerned team when required.
· Ensure a positive customer experience at the front office.
Candidate Requirements
· Minimum 1 year of experience in Front Office, Reception, Customer Service, Customer Relationship, or similar roles.
· Graduate in any discipline preferred.
· Excellent communication and interpersonal skills.
· Pleasant and professional personality.
· Good customer-handling and coordination skills.
· Basic knowledge of MS Office, Word, and Excel.
· Comfortable handling calls, visitors, and customer enquiries.
· Ability to multitask and manage front-office responsibilities efficiently.
· Should be comfortable working from Peenya, Bangalore.
Language Requirements
The candidate should be comfortable communicating in:
· English
· Hindi
· Kannada
Key Skills
Front Office | Front Desk Management | Customer Service | Customer Handling | Client Coordination | Visitor Management | Call Handling | Reception Management | Communication Skills | MS Office | MS Excel | Appointment Scheduling | Administrative Support | Customer Relationship Management
Pay: ₹8,862.36 - ₹30,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
