- Greet and welcome patients in a polite and professional manner.
- Handle incoming and outgoing calls, WhatsApp messages, and patient inquiries.
- Schedule, reschedule, and confirm patient appointments.
- Coordinate appointments with doctors and ensure the daily schedule runs smoothly.
- Maintain accurate patient records and update patient information when required.
- Manage patient registrations and basic documentation.
- Coordinate with doctors and dental staff regarding appointments and patient requirements.
- Explain basic clinic procedures, appointment timings, and payment information to patients.
- Handle billing, payment collection, receipts, and outstanding payment follow-ups.
- Maintain daily appointment and payment records.
- Follow up with patients regarding appointments, treatments, retainers, aligners, reports, and other clinic requirements.
- Coordinate with laboratories, suppliers, and other external service providers when required.
- Maintain cleanliness and organization of the reception/front-desk area.
- Ensure a positive and comfortable experience for every patient.
- Maintain confidentiality of patient information and clinic records.
- Perform other administrative duties as assigned by the management.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
